Payments to the City
Payments can be made in the following ways:
- Online payment options
- In person
- Using the City Drop Box
- By mail to the City
- By mail directly to the Bank
Online Payment Options
Service fees apply based on transaction type chosen and are non-refundable.
Water/Sewer Utility Billing Online Payment Service
Building Department Online Payment Service
Engineering Right-of-Way Permit Payments
Miscellaneous Receivables Online Payment Service (Retiree Insurance Premiums, Garbage Fees, Fire Inspection Fees, and other miscellaneous receivables.)
Payment in Person
Municipal Court and Bail obligations:
Payable at:
Law Enforcement Center
9455 W. Loomis Road
Hours of Operation: Open 24 hours per day.
All other obligations (including Property Taxes, Sewer/Water Payments, Licensing, Permits, and other City Invoices):
Payable at:
Franklin City Hall
Treasury Office
9229 W. Loomis Road
Hours of Operation: Monday-Friday, 8 a.m. to 4:30 p.m.
Payment at 24-Hour Drop Box
The City of Franklin has a drop box available 24 hours per day located right outside of the main entrance to City Hall, 9229 W. Loomis Road. The drop box is emptied periodically during the day Monday thru Friday and processed as part of that day's receipts.
Payment by Mail
**Any Payment:
City of Franklin Treasury Office
9229 W. Loomis Road
Franklin, WI 53132
**Important Update on USPS Postmark Changes & How They Affect Your Property Tax Payments**
The Wisconsin Department of Revenue (DOR) wants to make you aware of a recent change by the U.S. Postal Service (USPS) that may affect the timeliness of your property tax payments.
As of August 2025, USPS now processes postmarks at regional sorting centers instead of local post offices. This may cause delays in when mail is officially postmarked. Because postmark dates determine whether a property tax payment is considered “on time,” this change may affect the timeliness of mailed payments. DOR strongly encourages taxpayers to mail property tax payments earlier than usual to avoid delays. Read complete memo for all details.
Payment by Mail to Bank
Tax Payments directly to City Property Tax Bank Account:*
City of Franklin
Box 78694
Milwaukee, WI 53278-0694
**Important Update on USPS Postmark Changes & How They Affect Your Property Tax Payments**
The Wisconsin Department of Revenue (DOR) wants to make you aware of a recent change by the U.S. Postal Service (USPS) that may affect the timeliness of your property tax payments.
As of August 2025, USPS now processes postmarks at regional sorting centers instead of local post offices. This may cause delays in when mail is officially postmarked. Because postmark dates determine whether a property tax payment is considered “on time,” this change may affect the timeliness of mailed payments. DOR strongly encourages taxpayers to mail property tax payments earlier than usual to avoid delays. Read complete memo for all details.
Sewer/Water Payments directly to City Sewer/Water Bank Account:*
City of Franklin
Box 78392
Milwaukee, WI 53278-0392
*Please do not include any other payments in either of these deposits as they will not end up in the correct bank account.*