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City of Franklin Wisconsin
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Emergency Services Dispatcher/Clerk Job Opening

Human Resources
9229 W. Loomis Road
Franklin, WI  53132

Phone:  414-427-7505
Fax:  414-425-6428

Hours:  M-F, 8:30 a.m. to 5 p.m.

Dana Zahn, Human Resources Manager

Apply by 9 a.m. on Tuesday, January 31, 2023.

Do you have the desire to help those in your community?  Are you able to remain calm under pressure and have the ability to multi-task?  The City of Franklin is accepting applications for 911 Dispatchers.

See job description for full qualifications and job duties.

Salary:  Starting pay is expected to be between $53,293-$63,596/year, depending on qualifications.  The top of the salary range is currently $69,281.

Benefits:  WRS Retirement program.  We also offer the choice of two different health insurance programs (a high-deductible health plan that includes City contributions into a health savings account and a health reimbursement arrangement OR a PPO insurance plan) and provide competitive vacation days, personal days, holidays, and sick leave.

Schedule:  Must be available to work any shift, weekends, holidays, with rotating days off and occasional mandatory overtime.  The City of Franklin Dispatch Center works a 5-2, 5-3 work schedule, or 2002 hours per year. 

Applicants that do not have current 911 Dispatcher experience will be invited to participate in an interactive test as part of the selection process for this position.  This is anticipated to be approximately February 16th. We will notify applicants of the testing options once we have a better idea of the number of applicants, and will likely offer several timeslots.  Please make sure to include an email on your application as testing instructions will be sent via email.

Lateral transfer applicants, with at least 1 year of current 911 dispatching experience, will be exempt from having to take the written exam.

Applicants interested in this position may apply by submitting an online application by 9 a.m. on Tuesday, January 31, 2023.  Resumes are not needed at this time.  If you are called in for an oral interview, resumes can be submitted at that time.  

The City of Franklin is an Equal Opportunity Employer.