Emergency Services Dispatcher/Clerk Job Opening
Human Resources
9229 W. Loomis Road
Franklin, WI 53132
Phone: 414-427-7504
Fax: 414-425-6428
Hours: M-F, 8 a.m. to 4:30 p.m.
Applications accepted until 9 a.m. on Monday, February 2, 2026.
Are you looking for a stable, rewarding career? Do you have the desire to help those in your community? Are you able to remain calm under pressure and have the ability to multi-task? The City of Franklin is accepting applications for 911 Dispatchers.
See job description for full qualifications and job duties. Please note that the successful candidates will need to be able to pass a thorough background check before being hired.
Salary: Starting pay is expected to be between $57,110-$66,500/year, depending on qualifications. The top of the salary range is currently $74,242.
Benefits: WRS Retirement program. We also offer the choice of two different health insurance programs (a high-deductible health plan that includes City contributions into a health savings account and a health reimbursement arrangement OR a PPO insurance plan); dental, vision, and life insurances; and provide competitive vacation days, personal days, holidays, and sick leave.
Schedule: Must be available to work any shift, weekends, holidays, with rotating days off and occasional mandatory overtime. The City of Franklin Dispatch Center works a 5-2, 5-3 work schedule, or 2002 hours per year.
Inexperienced candidates would start near the entry level wage rate.
Written exam: Applicants will need to successfully pass a written exam prior to being called in for an oral interview. The exam is expected to be scheduled the week of February 9 or February 16.
Applicants who have applied in the past year, and were interviewed but not hired, will be ineligible to apply during this hiring process.
Applicants interested in this position must complete the online application by 9 a.m. on Monday, February 2, 2026. (A resume is not needed at this time. It will be requested at a later date IF you are called in for an oral interview.)