Fire

The mission of the City of Franklin Fire Department is to render any service it is capable of delivering to protect the lives and property of the citizens within its jurisdiction.  The Department provides educational activities to its residents and actively promotes fire prevention.  The Department provides these services as efficiently as possible within the limits of funding provided by the citizens of Franklin.

The methods employed by the Franklin Fire Department to accomplish this mission is as important as the mission itself.  Our employees are the source of departmental strength.  They provide the intelligence and vitality that will determine our success.  Involvement and teamwork are our core values.

Our services are the end result of our efforts.  They should be the best we are capable of delivering to the citizens we serve.  We are judged by the quality of the services we render.

• Quality comes first - To achieve citizen satisfaction, the quality of our services must be our number one priority.

• Citizens are the focus of everything we do - Our work must be done with our citizens in mind, always providing the highest quality of service possible.

• Continuous improvement is essential to our survival – We must strive for excellence in everything we do; in our services, our human relations, and our efficiency.  We must be willing to accept change for the benefit of our organization and the citizens we serve.

• Employee involvement - We are a team.  We must treat each other with trust and respect.

• Integrity is never compromised - The conduct of our Department must be pursued in a manner that is socially responsible and commands respect for its integrity and for its positive contribution to our community.