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City of Franklin Wisconsin
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Desktop & User Support Administrator Job Opening

Human Resources
9229 W. Loomis Road
Franklin, WI  53132

Phone:  414-427-7505
Fax:  414-425-6428


Hours:  M-F, 8 a.m. to 4:30 p.m.
 

Dana Zahn, Human Resources Coordinator
 

Apply by 9 a.m. on Wednesday, May 29, 2024.

The City of Franklin is currently looking to add an additional full-time Desktop & User Support Administrator.  

Duties:  Under the direction of the Director of Information Technology, will be responsible for the installation and support of hardware, desktop software, operating systems and network connectivity. Recommends appropriate computer tools to users including software, documentation and training.  View full job description.

Requirements:  An Associate Degree in Computer Science, CompTIA A+, Microsoft MCP, Microsoft Office Specialist-Associate or equivalent certification is required. Must have 1-3 years of desktop hardware, software, and end user support experience along with Windows 10 installation and automated deployments. The position will require hands on assistance to users, which will require in person work and the ability to lift/carry equipment and crawl under desks. Additional preferences can be viewed on the job description.  

Pay/Benefits:  Starting pay is expected to be between $45,125 to $58,662 annually, depending on qualifications. Benefits include health, dental, vision, and life insurance; WI Retirement System pension plan; and paid holidays, vacation, personal, and sick days.

Successful applicants will be required to pass a security background check prior to employment.

Individuals may apply by submitting an online applicationIn addition (not in lieu of), applicants should email a resume to Dana Zahn.  Applications must be received by 9 a.m. on Wednesday, May 29, 2024.

The City of Franklin is an Equal Opportunity Employer.